LONDON--(BUSINESS WIRE)--Today Edwardian Hotels London launches a new ‘virtual host’ service to its hotel guests, designed by Aspect Software. The artificially intelligent service, called ‘Edward’, is designed to deliver exceptional experiences for guests who prefer digital brand interaction. Available at 12 Radisson Blu Edwardian Hotels, including Heathrow and the Vanderbilt in South Kensington in London, the new Interactive Text Response (ITR) mobile SMS service will allow guests to check and
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