SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud software for the enterprise contact center market, announced today that a leading medical research company with more than 2,000 employees has implemented the Five9 Virtual Contact Center (VCC) to increase the operational efficiency of the company’s contact center. The customer’s legacy, premise-based solution was not well integrated into their workflows. Five9 Cloud APIs provides a seamless integration w
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